Question 1

What is Treeple.kz?

Accepted Answer

Treeple.kz is a tour booking platform in Kazakhstan that helps travelers find and book tours, adventures, and excursions across the country including destinations like Almaty, Altai mountains, Charyn Canyon, Kolsai Lakes, and more.

Question 2

Can I cancel a tour booked on Treeple.kz?

Accepted Answer

Yes, Treeple.kz offers free cancellation up to 72 hours before the tour starts. For day trips, cancellation is available up to 24 hours before the event.

Question 3

What payment methods does Treeple.kz accept?

Accepted Answer

Treeple.kz accepts credit and debit card payments through the FreedomPay payment gateway. You can also book now and pay later.

Question 4

What types of tours are available on Treeple.kz?

Accepted Answer

Treeple.kz offers various tour types including adventure tours, day trips, multi-day expeditions, camping trips, and cultural excursions across Kazakhstan. Tours range from easy to expert difficulty levels.

Question 5

How do I contact Treeple.kz?

Accepted Answer

You can contact Treeple.kz via email at support@treeple.kz, by phone at +7 771 458 6619, or through WhatsApp. The office is located at Tauelsidik st, 255, Astana, Kazakhstan.

Almatı Bölgesi Turu: Charyn, Kolsai, Kaindy, Medeu ve Shymbulak, Hunny Ethno-Village, Issyk [Medeu + Shymbulak] · 5 gün